Best Boss
Worst Boss

By James B. Miller
author of The Corporate Coach

Summit, $22.95
ISBN 1-56530-201-X


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Lessons and Laughs from the International "Best Boss/Worst Boss" Contests

Jim Miller, best-selling author of The Corporate Coach, returns with an insightful and often humorous look at the best and the worst of business leadership. Can you imagine having a boss who hides in a dark closet so he can hear what his employees say when they think he's gone? Or how about a boss who "saves money" by separating two-ply toilet tissue to make two rolls out of one?

Miller discusses the antics of these and other outrageous bosses who were nominated as America's worst in his "Best Boss/Worst Boss" contests. Their stories will amaze you. Some will make you laugh and some will even turn your stomach, but there are important lessons to learn from each. Miller examines dozens of such stories, explains the causes for such appalling behavior, and offers sound, practical advice.

But this book is not just about bad bosses, the Coach also points to some of the country's best bosses as people we emulate. Everyone can benefit from his advice on how to succeed at business -- happy employees lead to happy customers! Jim's book is a call to reform the American workplace -- to make it more like home -- not only because it's more humane, but also because it's just good business.

You'll want to refer to Miller's advice often. For ease of reference, each chapter concludes with two important summaries. First, The Corporate Coach tells how he might handle a given situation, such as asking a tightwad boss for a raise. These insightful hints are a practical guide to dealing with some of the most common problems between bosses and their employees. Each is followed by the Coach's Corner, in which Miller collects the key points from that chapter and puts them in easy reach for quick reference.

For insight, practical advice, and even some humor, there's never been a handbook this useful for employees and bosses everywhere. It's a must read...no matter who's the boss!




The author of the acclaimed business book, The Corporate Coach, JIM MILLER is an internationally recognized professional business, motivational, and keynote speaker. He founded and served as CEO of Miller Business Systems (one of the largest family-owned office distribution companies in the U.S.), transforming a small office supply store on the verge of bankruptcy into a highly successful, worldwide office supply business, which was sold in 1992 to BT Office Products International, Inc.



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